From what time to what time is open?

It depends on the store.
For more information, please visit the official website.

Are the closed days fixed?

It's an irregular holiday.
We will inform you on the eki marche Osaka website.

How can I get to eki marche Osaka?

JR Osaka Station Sakurabashi Exit (outside the ticket gate). For more information, please click here.

Do you have a parking lot or a bicycle parking lot?

There is no parking lot. Please note that we do not provide discount services for nearby parking lots.
For bicycle parking lots, we offer discount services. For more information, please click here.

Where should I contact if I left something in the museum?

Please contact the phone number or information (06-4799-3828) listed on the shop details screen of the applicable store.
(Reception hours from 10:00 to 23:00)

Can I use Wi-fi?

I'm sorry, but Free Wi-Fi is not available for a while due to poor equipment. (As of October 20122)

Do you have any reservations or reservations for items?

It depends on each store. For more information, please contact the store.

Is there a service that can deliver the purchased products at once?

We are sorry, but we do not provide delivery services for products purchased at multiple stores.
Regarding the delivery of products purchased at each store, the correspondence differs for each store, so please contact the store for details.

Is there a space where you can eat and drink purchased products?

You can eat and drink in the free space in the Event space.
Please check the floor map for the location of the free space.

Is there a store where you can enter with a pet?

We are sorry, but we are not allowed to enter the store with pets other than guide dogs, service dogs, and hearing dogs.

About WESTER Point

Click here.

Do you have coin lockers?

We have a cold locker. Please check here for details.

Do you have an ATM?

There are Seven Bank ATMs and Kinki Rokin ATMs. Please check here for details.

Is it possible to pay by credit card?

Most cards are available, such as JCB, VISA, MasterCard, AMEX, Diners, etc., but some of them are not available. Please check here for details.

Can I pay by code payment?

Code payment such as LINEPay, PayPay, Rakuten Pay, etc. is possible, but there are some services that cannot be used. Please check here for details.

Is it possible to pay by electronic money?

Electronic money such as ICOCA, Suica, QUICPay, Edy, nanaco are available, but some cards are not available. Please check here for details.

Other inquiries

Please contact the main telephone number at 06-4799-3828.
(Reception hours from 10:00 to 23:00)